6 Things Govern Everything We Do At Delaware Express Garage Door Service
It doesn't matter if you're talking to our founder, Dana, or another member of our team - you're always going to have the same experience with Delaware Express Garage Door. Everyone that works here knows that the way we run our business is a reflection of our 6 Core Values - and vice versa.
You'll see as you read through our 6 Core Values that we pay special attention to our relationship with you. Once you start working with us, we make sure our actions align with these values in every contact we have. It's why people come back to us time and again, and why they're comfortable recommending us to family and friends.
Our 6 Core Values
Deliver The WOW!
A question that we ask ourselves every day is HOW did you deliver the wow to someone today? Did you go the extra mile during a job? Did you spend time helping a stranger find something in a store just because they asked you? It doesn't matter whether we're on or off the clock, we make sure that we are delivering the WOW to every person we can.
Ask & Listen.
So many times people ask a question but check out during the answer. Don't believe me? Really tell someone about your day the next time they ask and you'll see what we mean. At Delaware Express, we genuinely focus on what you're telling us. We listen so intently because we want you to understand that we genuinely care. We'll also ask you questions back and pause to see what more you can tell us. No two people are exactly the same, but we believe that no matter who we are talking to, clear communication is key!
Raise The Standards!
Not only do we strive to elevate your experience on every job, but we also work with other garage door service companies as well as professional organizations to see where our industry is headed. We stay on the cutting edge of technology as well as implementation and strive to help to refine those practices every day. Innovation is just the beginning at Delaware Express.
Grow Or Die.
This one is pretty straightforward, but it applies to everything we do! A great example is our relationship with you. If we aren't growing our connection, be it through our garage door services or through community projects where you see the impact that we're making on our area, then we are begging to lose touch with you.
Be Humble.
We appreciate every job we're given. We also understand that the better someone does, the more opportunities they will receive. As people that are invested in the well-being of Wilmington, DE, and the surrounding areas, we love every chance we get to help shape its future - even if it's a single garage door repair at a time. We also understand that we build and sculpt our reputation with every interaction we have and we wouldn't want it any other way.
Spread Joy!
Fun is contagious. We tell our employers that their real job is to spread that fun around! Garage door services are the medium in which we do it, but our ultimate goal is to make the world a better place in every interaction we have.
See Our 6 Core Values In Action
If you'd like to see the difference these principals make, then contact us today to schedule a free consultation with Delaware Express! We're available 24/7 and can't wait to hear from you.
