Wilmington, DE

Susan is a previous customer who has a spring/cable that has come undone on one side and needs to be repaired. I verified her information. FYI: we installed her provided opener last year.

Arrived 9:59 Started 10:16

Would need a #1 hinge too

Lauren a new customer called. Her garage door won't open. She was able to see that the cable lines are slacked and they tried pulling the emergency handle but the door still won't open.

Please install 2 8 ft pieces of the WIDER bottom seal that is in the shop.

The customer didn’t realize the light was on a timer

Amanda is calling to schedule an estimate for repair of her two-car garage. She said it came off the track and a bolt fell out and is bent. She said to get in if nobody is there, to put 8741 and hit enter into the keypad of the working door, (the one not bent}, It will be in the back of the house where the garage is. FYI SHE SAID SHE IS A CURRENT CUSTOMER BUT I DON'T SEE ANY HISTORY ON HER.

This is a referral who has a broken spring. It sounds like its torsion for a double door.

New customer who would like an estimate to replace his torsion spring.

Get top-notch residential garage door service and installation from our team. With a prompt arrival at 8:30, we ensure quick, efficient work. Contact us today for all your garage door needs.

You can use one of the keycards in the box and make it the master card. call liftmaster at 877-248-6794, option 2 and they will walk you through the programming. When you call, they might ask for an email. Give them iwayem2000@gmail.com under tracy rodriquez. i spoke to robert at liftmaster.

Regular maintenance for single residential garage doors is essential to keep them functioning smoothly. This includes lubricating hardware, checking for wear and tear, and adjusting tension on springs. By scheduling routine servicing, homeowners can avoid costly repairs and ensure their garage doors operate efficiently for years to come.

Cable spun out and he wanted it level

Billie is calling because the garage door won't open. She said she had problems with the signal being weak, but now it won't open at all. REFERRAL FROM DIAMOND STATE.

Install Liftmaster 84505 w/ 7 ft rail

Ann is calling because she doesn't have any garage door remotes for her garage door. She said the garage door opener works fine, they just need some remotes. She would like 2. I gathered and verified her information. I scheduled an estimate because I figured you would need to see the opener to provide the remotes. I scheduled the estimate for Monday, April 15th at 9:00 a.m. with a 2-hour arrival window. Please let us know if you'd like us to reach back out. Selected Services: - Garage Opener Custom Fields: - Garage Opener Will you be home during appointment? : Yes If they won't be home for appt: How should tech gain access during the appt?: What issues are you experiencing with your garage door? : needs 2 remotes Tabatha 4/10/24

Ann is calling because she doesn't have any garage door remotes for her garage door. She said the garage door opener works fine, they just need some remotes. She would like 2. I gathered and verified her information. I scheduled an estimate because I figured you would need to see the opener to provide the remotes. I scheduled the estimate for Monday, April 15th at 9:00 a.m. with a 2-hour arrival window. Please let us know if you'd like us to reach back out. Selected Services: - Garage Opener Custom Fields: - Garage Opener Will you be home during appointment? : Yes If they won't be home for appt: How should tech gain access during the appt?: What issues are you experiencing with your garage door? : needs 2 remotes Tabatha 4/10/24

We need to order a 16 foot 21” black Bridgeport bottom panel

Install two panels and the decorative spade straps. The spade straps HAVE TO BE INSTALLED IN THE SAME SPOT AS THEIR OTHER DOOR. They want both doors hardware to match. The only reason why we are replacing the panels is because the straps were not installed in the same spot as their other door. Garage Code is 1978.

Customer also wants an estimate for new springs but seeing as how his current system is I’m not too sure about replacing springs, might need a whole conversion Also need to shift track a little out

install 8 ft piece of white trim that was not completed a couple of weeks ago.

Last August, you reached out to Liftmaster to have them replace two wall mounts that had been recalled. Please install the wall mounts that the customer finally received in the mail.

Payment Plan: Jan 13 $469.33 Feb 13 $469.33 Mar 13 $469.33 4266 8416 9347 8180 10/28 091 19802

Payment Plan: Jan 13 $469.33 Feb 13 $469.33 Mar 13 $469.33 4266 8416 9347 8180 10/28 091 19802

You recently installed his doors and he said a wheel has come of the track and both doors are closing with a bit of a loud crash.